January 17, 2025
PRODUCTION
The following updates were made to the GoodLooking platform, Production version (app.goodlooking.company):
Platform: Effective with the January release, be aware that all production users will utilize the app.goodlooking.company URL for access to the system. If you currently use secure.goodlooking.company, your login will be automatically re-routed to the new production URL. You should not have to do anything; however, if you implement strict whitelisting of URLs, you may need to whitelist the app.goodlooking.company URL.
The Invoicing screen has been updated to provide a menu option for sending invoices via email. Prior versions automatically sent the invoice when it was saved. The update allows users to email the invoice whenever they want.
Invoice printing has been updated for non-healthcare providers to have a better UI and print experience, allowing for more customized invoices. Any clients who want a custom invoice template may contact support for pricing.
The Invoice Payment screen (when invoices are sent via email and paid online) was updated to improve the client payment experience.
Home Health PDGM invoicing was added to the system and updated for FY2025 regulations.
A bug was fixed whereby field staff could “UNCONFIRM” a previously confirmed charge. This occurred when viewing a medical record while in a point of service visit, then clicking the Edit option.
Healthcare: Waystar API integrations have been updated to work in the production environment.
A bug was fixed with the Care Validation menu that kept some visits from displaying due to the infinite scroll feature not updating.
A bug fix was made to the Print Claim Attachments screen to allow for easier printing of claim/invoice attachments.
A bug was fixed on the Schedule -> Map feature to update the infinite scroll feature, so more than 20 records can be displayed.
Home Health: The patient screen was updated to display certain UI fields needed for the CMS-1500 claim form. The claim form was also updated to display these fields without the need for GoodLooking support to update the database configurations. These configurations are available on the Payer, Patient, and Invoice screen.